Roller Shutter Servicing
& Maintenance, Essex
Regular shutter servicing is a legal requirement under PUWER 1998 for all commercial premises. Our planned maintenance contracts cover annual inspections, full service documentation, and priority emergency call-out — across all of Essex.
Planned Maintenance That Prevents Costly Emergencies
The Provision and Use of Work Equipment Regulations 1998 (PUWER) require employers to maintain all work equipment, including roller shutters, in a safe and serviceable condition. For commercial premises across Essex, this is not a recommendation — it is a legal obligation. Regular servicing also keeps your shutter operating smoothly, extends its working life significantly, and is increasingly required by commercial insurance policies.
Our maintenance contracts are straightforward: we visit your premises on an agreed schedule, carry out a thorough inspection and service of all shutter components, provide written documentation for your records, and respond as a priority if you have any emergency between visits. No paperwork chase, no reminder calls needed — we manage the schedule and you have one less thing to think about.
- PUWER-compliant service documentation provided on every visit
- Annual and bi-annual service frequencies available
- Priority emergency call-out included with all maintenance contracts
- All makes and models serviced — no manufacturer restriction
- Single site and multi-site contracts across Essex
- Insurance-accepted written service reports after each visit
- Spring tension check, motor inspection, limit switch test, full lubrication
Common Issues &
What We Do About Them
Our engineers are experienced with every type of fault. Whatever the problem with your shutter, call us — we will have seen it before.
Spring Tension Inspection
Springs lose tension over time, affecting shutter balance and operation. We check and adjust spring tension on every service visit, identifying springs approaching failure before they become an emergency.
Motor Thermal Check
Electric motors generate heat during operation. Our service includes a thermal check to identify motors showing early signs of overheating before burnout occurs.
Full Lubrication Service
All moving components — bearings, guide rails, chains, and pivots — are cleaned and lubricated. Regular lubrication is the single most effective way to extend shutter lifespan.
Limit Switch Calibration
Limit switches control where the shutter stops at open and closed positions. We check and calibrate these on every service visit to ensure correct and consistent operation.
Control System Test
All control components including wall panels, remote handsets, and safety edges are tested and documented. Faults identified are quoted for repair at the same visit.
Safety Feature Inspection
Safety edges, photocells, and anti-drop mechanisms are tested to ensure they are operational and compliant with current safety standards.
Curtain and Slat Inspection
Every slat, locking point, bottom rail, and guide channel is visually inspected for wear, corrosion, and damage. Issues are identified and quoted before they develop further.
Written Service Report
A full written service report is produced after every visit, covering all components inspected, work carried out, and recommendations. This is your PUWER compliance record.
Our Servicing Process
Planned, documented, and carried out with minimal disruption to your business.
Call or Request a Quote
Call your local Essex number or complete our online form. Describe your premises and shutter types and we'll provide a servicing price — fixed and agreed before any visit is booked.
Service Visit Scheduled
We agree a date and time that suits your business operations. Servicing visits are typically carried out during business hours and planned to minimise disruption to your trading day.
Full Inspection and Service Carried Out
Our engineer carries out a comprehensive service — cleaning, lubrication, tension adjustment, safety checks, and operational testing. Any issues found are reported to you immediately with a repair quote if required.
PUWER Documentation Issued
On completion you receive a full service record and PUWER-compliant inspection certificate. This satisfies your legal obligation under PUWER 1998 and provides a baseline for future maintenance.
Serving Every Type of
Essex Business
We repair shutters for businesses across every sector in Essex. If you operate from commercial premises, we can help.
Retail & Shops
Offices & Commercial
Industrial & Warehouses
Hospitality
Logistics & Distribution
Property Management
Shutter Servicing & Maintenance Essex
FAQs
Questions about our service across Essex. Can't find what you need? Call us directly.
Call 01708 902 799Is annual roller shutter servicing a legal requirement?
Yes. PUWER 1998 requires employers to maintain all work equipment, including roller shutters, in a safe and serviceable condition. Regular inspection and maintenance is a legal obligation for commercial premises. We provide full PUWER-compliant documentation on every visit.
How often should roller shutters be serviced?
For most commercial premises, annual servicing is the minimum. High-use shutters on industrial and logistics sites benefit from bi-annual inspections. Our engineers assess your usage and recommend the right frequency.
What does a roller shutter service include?
A standard service includes: inspection of curtain, guide rails, bottom rail, and hood; lubrication of all moving parts; spring tension check; limit switch check and adjustment; motor inspection and thermal check; control system and safety feature test; and a written service report.
Will a maintenance contract cover emergency call-outs?
Yes. Our contracts include priority emergency call-out for any shutter failure, with preferential response times and rates. Contract clients are prioritised over ad-hoc customers.
Can you service shutters you didn't originally install?
Yes. We service all makes and models regardless of the original installer. There is no requirement to have purchased from us previously.
Do you provide documentation for insurance and compliance purposes?
Yes. Every visit generates a written report covering component condition, work carried out, and recommendations. This satisfies PUWER requirements, is accepted by insurers, and provides a clear maintenance record.
Get a Free Quote Today.
We Respond Within 2 Hours.
Call us for immediate assistance, or complete the form and we will call you back within 2 hours. Free quotation, no call-out charge, no obligation.