Established in Essex in 1967
Shutter Repairs Essex was founded in 1967 by engineers who understood that commercial premises in Essex depended on reliable shutter systems — and that when those systems failed, businesses needed a fast, qualified response. That founding principle has not changed in over five decades.
We are an independent business. We do not operate as a franchise, we are not owned by a national chain, and we do not outsource our engineers. Every job is carried out by our own qualified team, working directly for you. This gives us control over quality that a larger, more dispersed operation cannot match.
What Established 1967 Actually Means
Plenty of businesses claim heritage. For us, 1967 means something specific. It means our engineers have worked on shutter systems that most companies have never seen. It means we know which manufacturers' parts fail early and why. It means we have relationships with specialist suppliers that only come from decades of consistent trade. It means we have repaired shutters on premises that were commercial buildings before some of our competitors were born.
When your shutter fails at 2am on a Sunday, you want an engineer who has seen your exact fault dozens of times — not someone reading a diagnostic flowchart for the first time. That is what 57 years of focused experience provides.
Our Engineers
All our engineers are fully qualified and trained in roller shutter repair and maintenance. They carry comprehensive tool kits and a wide range of parts for all major shutter makes on every van — which is why our first-visit fix rate consistently exceeds 90%. Our engineers know Essex. They know the industrial estates, the retail parks, the warehousing corridors. They know how to get to you quickly and how to work efficiently when they arrive.
We do not use subcontractors. Every engineer who attends your premises works directly for Shutter Repairs Essex and has been through our internal quality and safety procedures. Our engineers are covered by full public liability insurance on every job.
Our Accreditations
We hold ISO 9001 quality management certification, Safe Contractor approval, Constructionline registration, and Altius Assured Vendor status. These accreditations are not just badges — they represent audited processes, documented procedures, and third-party verification of how we operate. For businesses that need to put suppliers through a procurement process, our accreditation portfolio satisfies the most common supply chain requirements.
Full accreditation documentation is available on request. You can read more about what each accreditation means on our Accreditations page.
Our Approach to Repair vs Replacement
We are a repair business. Our commercial model is built around repair, and our reputation is built on getting shutters working again quickly and reliably. We will always give you an honest assessment of whether your shutter can and should be repaired.
If the cost of repair approaches the cost of replacement, or if the shutter has multiple simultaneously failing components that make ongoing reliability questionable, we will tell you. We will not recommend unnecessary replacement to generate revenue. We will not carry out a repair we know will fail again within months. Honesty about this is what has kept Essex businesses calling us back for over five decades.
Coverage Across Essex
We cover all of Essex from three local bases, with direct phone numbers for Romford and Havering, Chelmsford and mid-Essex, and Basildon and south Essex. Our engineers can reach most Essex locations within two hours for emergency call-outs — faster in many areas. We operate 24 hours a day, seven days a week, 365 days a year, with no exceptions.